Privacy policy
Privacy Policy
Last Updated: June 13, 2026
Kapascope LLC ("Kapascope," "we," "our," or "us") operates this website, online store, mobile application, and related services, including sports card sales, sealed wax sales, collectible products, account features, AI card scanning, order processing, shipping, customer support, fraud prevention, and related digital services.
Kapascope is powered in part by Shopify, which enables us to provide our online store, checkout, payment, order management, and related e-commerce services. This Privacy Policy explains how we collect, use, process, store, and disclose personal information when you visit our website, use our mobile application, create an account, make a purchase, upload card images, use third-party login, communicate with us, or otherwise interact with Kapascope.
By using Kapascope services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
We may collect personal information that identifies, relates to, describes, or can reasonably be linked to you, depending on how you interact with Kapascope.
- Contact details: name, email address, phone number, billing address, and shipping address.
- Order information: products purchased, order numbers, transaction history, shipping method, tracking details, and delivery records.
- Payment information: payment method, payment confirmation, transaction details, and fraud screening results. Payment card details are processed by payment providers and are not fully stored by Kapascope.
- Account information: username, password, preferences, settings, saved items, and account activity.
- Communications: emails, support requests, privacy requests, order inquiries, and related messages.
- Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, session data, and interaction data.
- Shipping and fraud prevention data: carrier records, adult signature confirmation, delivery confirmation, fraud scores, risk signals, and related verification information.
2. Third-Party Authentication
Kapascope may allow users to log in using third-party authentication providers, including Facebook, Google, and Apple.
When you use a third-party login provider, we may collect basic account information permitted by that provider and your privacy settings.
- Facebook Login: name, email address, profile image, and account identifier.
- Google Sign-In: name, email address, language preference, profile image, and account identifier.
- Sign in with Apple: name and email address. If you use Apple's Hide My Email feature, we may receive an Apple private relay email address.
We do not access your friends list, private messages, contacts, photos, or post on your behalf without explicit permission.
3. Mobile Application Data
If you use the Kapascope mobile application, we may request access to certain device features to provide app functionality.
- Camera and photo library: used to scan trading cards, upload card images, save card images, and provide AI card analysis.
- Push notifications: used for account alerts, order updates, shipping updates, scan results, and related notifications.
- Firebase and analytics: used for authentication, backend services, app performance, crash reporting, diagnostics, and app improvement.
You can manage app permissions through your device settings.
4. AI Card Scanning, Images, and Collection Data
Kapascope provides trading card scanning, image recognition, inventory tracking, collection management, pricing support, and related artificial intelligence features.
When you upload or scan card images, we may collect and process those images, related metadata, scan results, inventory records, card identification data, pricing information, and analysis results.
Uploaded images and related scan data may be processed using automated systems, machine learning, artificial intelligence models, and secure cloud infrastructure to provide card identification, market insights, collection tools, and account functionality.
We do not sell uploaded card images, scan results, or collection data to third parties for monetary compensation.
5. Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, local storage, and similar technologies to operate the website, improve performance, remember preferences, measure traffic, prevent fraud, and provide advertising or marketing.
Depending on where you live, certain advertising or tracking activities may be considered "sharing," "selling," or "targeted advertising" under applicable privacy laws. You may opt out through our privacy choices page where available.
6. How We Use Personal Information
We may use personal information to:
- Create and manage customer accounts
- Authenticate users through Facebook, Google, Apple, or other login methods
- Process payments and fulfill orders
- Ship products through FedEx or other carriers
- Email tracking information and shipping updates
- Require or verify adult signature delivery when applicable
- Provide customer support
- Operate AI card scanning and collection features
- Store user inventory, card images, scan history, and preferences
- Prevent fraud, chargebacks, unauthorized transactions, and abuse
- Document shipment packing, sealing, labels, and tamper-evident packaging
- Improve our website, app, products, and services
- Send account, order, legal, security, marketing, and promotional communications
- Comply with legal, tax, accounting, insurance, and regulatory obligations
7. SMS and Mobile Messaging
If you provide your mobile phone number or opt in to mobile messaging, Kapascope may send SMS or mobile messages including account alerts, order updates, shipping notices, security codes, two-factor authentication messages, and promotional communications.
Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply. Message frequency varies.
You may opt out of SMS messages by replying STOP. For help, reply HELP or contact admin@kapascope.com.
Mobile Information Exclusion: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
8. How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business, operational, legal, security, and compliance purposes.
- Shopify: for store hosting, checkout, payment processing, order management, analytics, and related e-commerce services.
- Payment processors: for payment authorization, fraud screening, chargeback handling, and transaction processing.
- Shipping carriers: including FedEx, for shipping, tracking, delivery confirmation, adult signature verification, and insurance claims.
- Cloud and technology providers: including hosting, storage, analytics, app backend, security, and AI processing providers.
- Authentication providers: including Facebook, Google, and Apple when you choose to use third-party login.
- Fraud prevention services: to detect suspicious activity, prevent unauthorized transactions, and protect Kapascope and customers.
- Marketing and analytics partners: for advertising, measurement, and promotional activity, subject to applicable privacy laws and opt-out rights.
- Professional advisors: including legal, tax, accounting, insurance, and compliance advisors.
- Legal authorities: when required by law, subpoena, court order, legal process, investigation, dispute, chargeback, or fraud prevention need.
Kapascope does not sell personal information for monetary compensation.
9. Relationship with Shopify
Our store is powered by Shopify. Information you provide through the store may be transmitted to and processed by Shopify and Shopify-related service providers to operate checkout, payments, order management, analytics, advertising, fraud prevention, and other store functionality.
Shopify may process personal information in accordance with its own privacy policies and systems. Depending on your location, you may have privacy rights related to data processed by Shopify.
10. Shipping, Fraud Prevention, and Package Documentation
Kapascope uses fraud prevention tools, order verification systems, payment screening, adult signature requirements, shipment documentation, tamper-evident packaging, and carrier records to protect customers and prevent fraud.
We may record or photograph order packing, product condition, sealing, tamper-evident evidence, shipping labels, and final package condition before shipment. These records may be used for fraud prevention, customer support, carrier claims, insurance claims, payment disputes, chargebacks, legal compliance, and security purposes.
11. Data Retention
We retain personal information only as long as reasonably necessary to provide services, maintain accounts, process orders, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, support accounting and tax records, handle insurance claims, and protect our rights.
12. User Data Deletion
You may request deletion of your Kapascope account and associated personal information, subject to legal, tax, accounting, fraud prevention, security, chargeback, insurance, and compliance retention requirements.
To request deletion:
- Email admin@kapascope.com
- Use the subject line: User Data Deletion Request
- Include your full name and the email address associated with your account
- If you used Sign in with Apple, include your Apple private relay email if available
Verified deletion requests are generally processed within 30 days unless retention is required or permitted by law.
13. Your Privacy Rights and Choices
Depending on where you live, you may have privacy rights regarding your personal information, including the right to access, know, correct, delete, transfer, restrict, object to certain processing, or opt out of certain sharing or targeted advertising.
To exercise your rights, contact us at admin@kapascope.com.
You may also manage privacy choices, including certain data sharing or targeted advertising opt-outs, through the privacy choices or data sharing opt-out page available on our website.
14. Global Privacy Control and Targeted Advertising Opt-Out
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of activity that may be considered a sale, sharing of personal information, or targeted advertising for the device and browser used to visit the website.
15. Children's Privacy
Kapascope services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at admin@kapascope.com.
16. Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission, storage, or security system is completely secure, and we cannot guarantee perfect security.
17. International Transfers
Personal information may be transferred, stored, or processed outside the country, state, or region where you live. Where required, we rely on appropriate transfer mechanisms recognized by applicable law.
18. Third-Party Websites and Links
Our services may contain links to third-party websites, platforms, payment providers, shipping services, social media platforms, or authentication providers. We are not responsible for the privacy practices, security, or content of third-party services.
19. Complaints
If you have a complaint about how we process personal information, please contact us at admin@kapascope.com. Depending on your location, you may also have the right to contact a privacy regulator or data protection authority.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements, or business operations. Updated versions will be posted on this page with a revised Last Updated date.
21. Contact Information
For questions about this Privacy Policy, privacy rights, data deletion, account information, or related requests, contact:
Kapascope LLC
Email: admin@kapascope.com
Mailing Address: 1915 140th Ave NE #1699, Suite 100, Bellevue, WA 98005, United States
Website: https://www.kapascope.com